AutoManager only supports four models of dot matrix printers, all of which are manufactured by Okidata. Those four printers are Okidata Microline 320 Turbo, Okidata Microline 321 Tubro, Okidata Microline 420 Turbo and Okidata Microline 421 Turbo. These printers must be connected with a USB to USB cable to be supported by AutoManager.
Most other dot matrix printers may have issues when printing from DeskManager. Some clients do have success when it comes to other types of dot matrix printers, but AutoManager is unable to provide assistance on any printers aside from the ones mentioned above.